How to Find the Right Replacement Charging CordUpdated a month ago

If you’ve misplaced your charging cord or it’s simply stopped working, we’ve got you covered. Finding the correct replacement for your Pure Romance product is easy — you just need to know the name of the item you're replacing the cord for. This name is usually found on the product itself, the original packaging, or in the instruction manual.

Once you’ve identified your product, head over to our Replacement Charger Cable page on the Pure Romance website. There, you’ll find a curated selection of compatible charging cords, each listed with the specific products they work with. Take your time browsing through the options, and look closely at the product descriptions. Each listing includes a list of toys and devices that particular charger supports. 

It's also important to pay attention to the type of connection your toy uses. Some products use a magnetic charging base, while others may have a pin-style or USB-compatible port. The product descriptions will help you determine which style you need. Once you’ve found the match, just add the charger to your cart and proceed to checkout.

If you’re not sure which cord to choose or don’t see your product listed, don’t worry — our customer service team is happy to help. Just reach out with the name of your product, and we’ll assist you in finding the right replacement