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To ensure the best quality and performance of our liquid products, it is important to adhere to the recommended shelf life guidelines. Below are the details regarding the longevity of our liquid products under different conditions. Shelf Life Guideli
Many Pure Romance toy products come with a partial charge and are set to Travel Lock Mode by default. This feature prevents the toy from accidentally turning on during transit and can also be used when traveling. If your toy does not turn on straight
We receive frequent shipments of new products and restocks. To be alerted when your desired item is back in stock, simply select the item on the product page, click "Notify Me When Available," and enter your email address. You’ll receive an email not
Warranty. If you receive a defective item, we do offer a one-year warranty on products for any manufacturing defects or material issues that may impact the product's functionality. This one-year warranty is valid from the date of the original purchas
To charge your toy, please refer to the Directions section on the product page of the item. There, you will find step-by-step instructions specific to your product model, including charging time, compatible chargers, and safety guidelines.
If you’ve misplaced your charging cord or it’s simply stopped working, we’ve got you covered. Finding the correct replacement for your Pure Romance product is easy — you just need to know the name of the item you're replacing the cord for. This name
We know you’ve been asking about one of your all-time faves — Truly Sexy Flirt Perfume — and we’ve got the scoop. Right now, this product is on an extended backorder. But don’t worry — it’s not being discontinued! Flirt is just taking a little break
From time to time, the Pure Romance website showcases exciting products from other amazing brands we think you’ll absolutely love! These special guests are only available for a limited time, but don’t worry—if you miss them on our site, you can alway